Please allow 3-5 business days for order processing and verification. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
We can not and will not charge or intercept a package to alter the delivery. We will only ship to the address provided at checkout. (Billing address)
Please note, all online orders are required to have a matching Billing and Shipping address. Address that do not comply will not be processed.
All U.S. order are shipped via USPS Priority Mail.
Please contact the physical store to make an international order.
Monday - Saturday: 11a - 7p CST
Sundays: 12a - 5p CST
Please note: Any international orders that are placed online will be cancelled.
RETURN / EXCHANGE POLICY:
Returns will be accepted for items within 14 days of purchase with the exception of final sale items. All tags must be attached; the packaging must be intact; and the product must be unused. For returns, customers will be granted an online store credit equal to the amount of the item(s) returned, minus the original shipping fee.
A shipping label will be generated upon request of a return or exchange. The online store credit CAN NOT be used for in-store purchases or phone orders.
We do not accept international returns. We do not accept returns on sale items. All sales on sale items are final. If sales items are returned, the package(s) will be refused, which Foster will not be held responsible for.
***RETURNS / EXCHANGES WITHOUT PROPER DOCUMENTATION CANNOT BE ACCOMODATED***
LOST OR STOLEN PACKAGES:
Unfotunately sometimes, once shipped, packages go missing or are marked as delivered, yet you have not received the item. In this case, you should contact USPS and file a lost or stolen package claim online HERE.