Once an order is placed it cannot be cancelled. Once the order is received, you can send the item back following the simple instructions on our Returns and Exchanges Page located HERE.
Please allow 3-5 business days for order processing and verification. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
We can not and will not charge or intercept a package to alter the delivery. We will only ship to the address provided at checkout. (Billing address)
Please note, all online orders are required to have a matching Billing and Shipping address. Address that do not comply will not be processed.
All U.S. order are shipped via USPS Priority Mail.
Please contact the physical store to make an international order.
Monday - Saturday: 11a - 7p CST
Sundays: 12a - 5p CST
Please note: Any international orders that are placed online will be cancelled.
RETURN / EXCHANGE POLICY:
Returns will be accepted for items within 14 days of purchase with the exception of final sale items. All tags must be attached; the packaging must be intact; and the product must be unused. For returns, customers will be granted an online store credit equal to the amount of the item(s) returned, minus the original shipping fee.
A shipping label will be generated upon request of a return or exchange. The online store credit CAN NOT be used for in-store purchases or phone orders.
We do not accept international returns. We do not accept returns on sale items. All sales on sale items are final. If sales items are returned, the package(s) will be refused, which Foster will not be held responsible for.
***RETURNS / EXCHANGES WITHOUT PROPER DOCUMENTATION CANNOT BE ACCOMODATED***
LOST OR STOLEN PACKAGES:
Unfotunately sometimes, once shipped, packages go missing or are marked as delivered, yet you have not received the item. In this case, you should contact USPS and file a lost or stolen package claim online HERE.
COPYRIGHT & TRADEMARKS:
All content or our website including text, graphics, logos, button icons, images, and software, is property of Foster and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with shopfoster.com. Any other use or our website, including reproductions and internet links, is strictly prohibited without our prior written permission.
Shopfoster.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL 9Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.
Foster respects our customers' account information as private and confidential information and will never share this with any outside affllictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.
PURCHASE FOR PERSONAL USE ONLY:
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.